Passkey Implementation: DIY or Go with an Elite Passkey Integration?

With online security threats becoming increasingly sophisticated, and according to the 2023 Verizon Data Breach Report 74% of breaches involve the human element, with compromised credentials playing a significant role, more advanced authentication is needed.

Passkeys are fast emerging as a breakthrough technology, providing a passwordless experience with improved security and user convenience. But for businesses, the big question remains: Should they build their solution or license an elite, ready-made integration?

The following article explores the challenges associated with DIY passkey implementations and highlights why an elite solution like OwnID is the smarter choice for businesses wanting to deliver a frictionless, secure user experience.

Why Should You Implement Passkeys in Your Web Application?

Passkeys represent a complete change in how authentication can be handled, moving from vulnerable passwords to a much more secure and smooth method. They have very significant advantages: 

  • Security Benefits: When considering passkeys vs passwords, it’s important to note that passkeys eliminate the risks associated with passwords, like phishing attacks, credential stuffing, and password reuse, offering significantly enhanced security.
  • Frictionless User Experience: Users would not have to remember complex passwords; instead, passkeys tap into the device's native authentication like biometrics.
  • Lower Abandonment Rates: Seamless authentication results in lower abandonment rates at login and registration, especially in e-commerce and consumer-facing platforms where convenience is utmost.
  • Future-Proof Technology: With major industry players like Apple, Google, and Microsoft currently using passkeys, this technology is the immediate future; hence, early adoption becomes strategic.

Imagine a world where your customers no longer have to remember complex passwords, where login is as easy as a touch or a glance, passkeys make that possible.

But the road to getting there could make all the difference between success and failure, should you build your solution in-house or go with a ready-made option designed for seamless integration and high user adoption.

The Challenges of DIY Passkeys Implementation

Challenge 1: The Digital Leader Dilemma

Digital leaders often appreciate the benefits of passkeys but still manage to underestimate common issues when it comes to the implementation of an effective solution.

Companies attempting to understand how to set up passkeys authentication often make two common faulty assumptions:

  • They assume it will be easy to build an effective solution for passkeys.
  • They assume users will quickly adopt the new technology.

Reality looks very different. For example: a Fortune 100 retailer, Best Buy, spent several months building a DIY passkeys solution that saw only 3% adoption.

The DIY Approach: A Look at Best Buy

Best Buy offers an example of a company that independently adopted passkeys. Their journey is as follows:

  • Users need an existing account (with a password) to opt for passkeys.
  • Once logged in, users navigate to “Account Settings” to enable passkeys.
  • The device's native passkeys UI then prompts the user for confirmation.
  • Future logins present an option to “Sign in with a Passkey”.
  • For multi-device passkey authentication, this procedure repeats for each device.

Interestingly, only about 3% of Best Buy users currently use passkeys for login, based on a discussion with the company. Contrast this to 40-60%, an average adoption rate for a well-implemented third-party solution like OwnID offers.

Think about it, if a major retailer like Best Buy struggles with user adoption, what challenges might your company face without a proven solution?

Challenge 2: User Experience Friction

Enabling passkeys for an existing account requires several steps. Users have to go through multiple steps to enable a passkey on one device. Then, after trying to use another device, they have to set everything up again. 

That kind of friction results in a missed opportunity. DIY passkeys become a barrier to entry rather than a security enhancement.

Challenge 3: Developer Complexity

Building a DIY passkey solution might sound achievable given enough open-source developer guides. However, the complexity involved in such a project quickly spirals out of control. Developers must ensure their DIY passkeys solution provides comprehensive functionality, covering multiple edge cases:

  • What if a user wants to create a new account using only passkeys?
  • How do you handle shared or public devices?
  • What if a user is on a device that does not support biometrics?

Developers must handle the creation of a robust API that facilitates passkey authentication across various devices, platforms, and operating system variants, further complicating the implementation process

This level of complexity increases development time and creates ongoing maintenance problems as new updates and devices enter the ecosystem.

Consider the innovation your developers could have focused on, driving core business value instead of dedicating time to building and maintaining a complex passkey solution.

Estimating the Costs of DIY Passkeys Integration

Task + Initial (Hours):

UI/UX Design - 96

Web Development - 140

Mobile Development - 140

Backend Development - 260

Quality Assurance - 60

Product Management - 120

Security Review - 20

Given an average hourly rate of $125, the initial development cost would be $104,500, with annual maintenance estimated at $15,000.

The Limitations of DIY Passkeys

To further understand why a DIY implementation is less likely to succeed, consider some of the core limitations of DIY passkeys solutions:

  • No Account Creation Solely via Passkeys: Users must still depend on traditional passwords to start with, defeating the purpose of entirely going passwordless.
  • No Instant Onboarding for Existing Accounts: DIY solutions often cannot onboard users with passkeys immediately for existing accounts.
  • Device-specific setup: Passkeys need to be enabled for every individual device used, adding friction to the user experience.
  • Limitations on Devices That Don’t Support Passkeys: Not all devices support Passkeys. DIY implementations are often unable to provide alternative seamless options, forcing users back to passwords.
  • Incompatibility with Platforms: Limitations on multiple devices without shared cloud storage (i.e. Chrome on desktop and Safari on mobile).

Why Elite Implementation Solutions Like OwnID Stand Out

For companies that want to effectively implement passkeys, OwnID provides comprehensive technology beyond the limitations of DIY.

  • Specialization Means Expertise: Because they specialize in this area, their developers understand every possible detail required to implement a successful solution. There is no learning curve, unlike DIY implementations, where internal teams often need extensive time to familiarize themselves with the complexities of passkeys.
  • Fast and Simple Integration: Unlike DIY, which requires a long and complicated process, the integration of the OwnID solution integrates in as little as one week. With out-of-the-box connectors for platforms like Salesforce, Adobe, and SAP Commerce, OwnID lets businesses add passkeys without major development burdens. 
  • High Adoption Rates: While DIY solutions normally reach as low as 3% user adoption, OwnID has seen consistent user adoption rates ranging from 40-60%. Seamlessly embedding passkey prompts deep within the user journey while reducing friction at every step makes it intuitive and easy for users to adopt passkeys.
  • Robust, Up-to-Date Security: OwnID is FIDO certified and continuously updated to keep it up to date with new devices and security standards. Unlike DIY, which is a project that requires constant management, OwnID handles the updates for ongoing compliance with the latest in security best practices.
  • User Experience Optimized Across Devices: With OwnID, onboarding is seamless across multiple devices. From automatic, device-specific prompts, such as Face ID on iPhones, to consistent cross-platform support.

Supporting Systems (Connectors) for Fast Integration

One of the major benefits of choosing OwnID for passkey implementation is pre-built connectors on popular platforms. These make the deployment of passkeys easier and faster.

Currently, OwnID offers connectors for the following systems: Adobe Commerce Cloud, Drupal, Okta, Salesforce Commerce Cloud, SAP Customer Data Cloud, SAP Commerce, Shopify, WooCommerce, and WordPress.

With OwnID connectors, the integration is not only faster but also consistent across different platforms, providing both the developer and the end-user with one single view of authentication.

Elite Integration vs. DIY: A Side-by-Side Comparison

Enterprise Case Studies 

OwnID's client base includes some of the most renowned brands worldwide, such as DeLonghi, and Nestlé, along with leading large organizations like Carrefour, Aldi, and Johnson & Johnson.

The success of OwnID's solution is evident through impressive case studies:

  • DeLonghi achieved a 22% increase in digital revenue and a 35% rise in identified users in 2023.
  • Nestlé captured 25% more identified users in 2022, with 65% user adoption, and expanded its implementation from 15 to 46 brand sites by 2023.

These examples highlight how OwnID drives both user adoption and business growth, providing tangible benefits for its diverse range of satisfied clients.

Final Thoughts

DIY passkey implementations inherently face serious limitations in providing a seamless, secure, and scalable solution.

In real life, building a robust passkeys system requires addressing numerous technical challenges, managing multiple devices, and accounting for user experience within complex scenarios while keeping up with the frequent updates from major operating systems.

On the other side of the spectrum, elite solutions like OwnID provide an out-of-the-box, ready-to-integrate option that minimizes friction and ensures maximum adoption based on industry expertise. The difference in adoption says volumes about user experience and efficiency due to proper design in a third-party solution.